Uganda & Rwanda Safari Privacy Policy
Uganda & Rwanda Safari Privacy Policy explains how Njagi Safaris collects, uses, stores and shares personal information when you visit our website, contact us, request a quotation, make a booking or otherwise interact with us. Njagi Safaris respects your privacy and is committed to handling personal information responsibly.
This policy explains what personal information we may collect, how that information may be used and the circumstances in which it may be shared. By using our website or providing personal information to Njagi Safaris, you acknowledge the practices described in this Privacy Policy.
Personal Data We May Collect
Depending on how you interact with Njagi Safaris, we may collect personal information that you provide directly to us. This may include your name, email address, telephone number, country of residence, travel preferences, intended travel dates, number of travellers and other information required to respond to an enquiry or prepare a safari quotation.
Where a booking is confirmed, additional information may be required to arrange travel services. Depending on the itinerary, this may include passport information, date of birth, dietary requirements, emergency contact details and other information reasonably necessary to arrange accommodation, permits, transportation, flights or other safari services.
We encourage clients not to provide personal information that is unnecessary for the purpose of their enquiry or booking.
How We Use Your Personal Data
Njagi Safaris may process personal information for purposes including:
Responding to enquiries and requests;
- Preparing safari quotations and itineraries;
- Confirming and managing bookings;
- Arranging accommodation, permits, transportation and other travel services;
- Communicating important information about a safari;
- Processing payments and maintaining financial records;
- Improving our website, services and customer experience;
- Meeting applicable legal, regulatory or operational requirements;
- Sending marketing communications where you have agreed to receive them.
We will only use personal information where it is reasonably necessary for the relevant purpose and in connection with the services you request from Njagi Safaris. Where you make a booking, the use of relevant personal information should also be read together with our Terms & Conditions.
Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site and improve the browsing experience. Cookies may help us remember preferences, analyse website traffic and understand which pages or content are most useful to visitors.
You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of parts of our website. Where required, we may request your consent before placing non-essential cookies on your device.
Data Processing
Njagi Safaris may store and process personal information using appropriate administrative, technical and organisational measures designed to protect it against unauthorised access, loss, misuse or disclosure.
Personal information will generally be retained only for as long as reasonably necessary for the purpose for which it was collected, including the management of enquiries and bookings, compliance with legal or accounting obligations and the resolution of disputes.
Because safari arrangements may involve international travel, personal information may sometimes be processed or transferred outside the country in which you reside where this is necessary to provide the requested travel services.
Sharing Personal Information with Third Parties
Njagi Safaris may share relevant personal information with trusted third parties where this is reasonably necessary to arrange or deliver the services requested by a client.
Depending on the safari, these parties may include accommodation providers, airlines, transport providers, national park authorities, permit authorities, activity providers, payment service providers and professional advisers. We may also share information where required by applicable law, a legal process or a lawful request from a competent authority.
Njagi Safaris does not sell personal information to third parties. We aim to share only the information reasonably necessary for the relevant service or legal requirement.
Marketing Communications and Consent
We may occasionally send information about Njagi Safaris, safari experiences, travel opportunities, offers or other relevant updates. Where consent is required, we will send marketing communications only where you have agreed to receive them or where otherwise permitted by applicable law.
You may withdraw your consent or unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting Njagi Safaris directly. Choosing not to receive marketing communications will not affect essential communications relating to an existing enquiry, booking or transaction.
Data Security
Njagi Safaris takes reasonable steps to protect personal information using appropriate security measures. However, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
Clients should also take reasonable steps to protect their own personal information and avoid sending sensitive information through unsecured channels unless specifically requested through an appropriate process.
Payment Information
Payments may be processed through banks, payment platforms or other authorised payment service providers.
Njagi Safaris does not intentionally collect or store complete payment card information unless this is specifically required through an authorised and secure payment process.
Payment service providers may process personal and financial information according to their own privacy policies and security procedures. Information relating to cancellations, refunds and the handling of recoverable payments is explained in our Refund & Cancellation Policy.
Your Privacy Choices
Depending on applicable law and the circumstances, you may have rights relating to your personal information, including the ability to request access to, correction of or deletion of certain personal data held by Njagi Safaris.
You may also contact us if you have questions about how your information is handled or if you wish to withdraw consent for marketing communications. Requests will be considered in accordance with applicable legal and operational requirements.
Third-Party Websites
Our website may contain links to external websites, including tourism authorities, accommodation providers, airlines and other travel-related organisations. For example, travellers may use official websites such as the Uganda Wildlife Authority or Visit Rwanda
when researching destinations and travel experiences.
Njagi Safaris is not responsible for the privacy practices, security or content of external websites. We encourage visitors to review the privacy policies of any third-party website before providing personal information.
Children’s Privacy
Njagi Safaris does not knowingly collect personal information from children for independent marketing purposes. Where a child is included in a family or group safari booking, relevant information may be provided by a parent or legal guardian where necessary to arrange the requested travel services.
Changes to This Privacy Policy
Njagi Safaris may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements or data-handling practices. The latest version will be published on this page with the updated date. We encourage visitors to review this page periodically.
Contact Us About Privacy
If you have questions about this Privacy Policy or how Njagi Safaris handles personal information, please contact us through our Contact Us page or email us at info@njagisafaris.com.
Last Updated: 22 August 2026